At Fashion Fabric, we are committed to delivering your orders safely and efficiently with the highest level of service and care.
Order Processing
– Orders are processed within 1–3 business days after payment confirmation.
– Orders placed on weekends or public holidays will be processed on the next business day.
– You will receive an order confirmation and shipping update once your order has been dispatched.
Delivery Time
– Local deliveries usually arrive within 2–5 business days.
– International delivery times may vary depending on the destination and customs procedures.
– Delivery timelines are estimates and may occasionally be affected by unforeseen delays.
Returns Eligibility
Returns may be accepted if:
– The item received is damaged, defective, or incorrect.
– The return request is made within 7 days of receiving the order.
– The fabric is unused, uncut, and in its original condition and packaging.
Non-Returnable Items
We do not accept returns or exchanges for:
– Cut or customized fabrics
– Sale or clearance items
– Products damaged after delivery
– Minor color variations caused by screen display differences
Return Process
To request a return or exchange:
– Contact our support team with your order number and issue details.
– Include photos if the product is damaged or incorrect.
– Once approved, return instructions will be provided.
Exchanges
– Exchanges are subject to product availability.
– If the requested item is unavailable, store credit or a refund may be offered.
For any assistance, please contact our customer support team. Contact